Luna Baby Products Shipping Policy:
- We will ship USPS (United States Postal Service) unless otherwise indicated
- Items shipped from the Manufacturer often will be shipped by FEDEX or UPS
- Shipping Includes Delivery Confirmation unless you chose a different shipping method
- Actual Shipping costs including delivery confirmation is included in the calculation, so don't worry no hidden costs
- We normally ship the day after payment is received to ensure your item is delivered as soon as possible.
- If you have the need for express shipping we gladly accommodate your needs, just contact us !
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Level
|
Standard
|
Priority
|
Next Day
|
|
$25.00
|
$4.50
|
$5.25
|
$12.95
|
|
$50.00
|
$8.50
|
$11.00
|
$25.00
|
|
$100.00
|
$0.00
|
$15.00
|
$36.00
|
|
$500.00
|
$0.00
|
$20.00
|
$50.00
|
Luna Baby Products Return Policy:
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You may return new, unopened items fulfilled by Luna Baby Products within 7 days of delivery for a refund, however not the cost of the original shipping costs
We strongly recommend you contact Luna Baby Products before returning the items. Some items are shipped directly from the manufacturer and are entitled to a restocking fee.
Items should be returned in their original packaging. We'll also pay the return shipping costs if the return is a result of our error. \
Merchandise must be returned to Luna Baby Products before any refund is given.
Refund Policy Refunds are processed within approximately three (3) business days of our receipt of your merchandise.
Your refund will be credited back to the same card used to make the original purchase on the site
Luna Baby Products will not "trade" merchandise you will have to take a money back refund, unless you contact us and make arrangements to pay additional shipping costs.
It is possible to receive a store credit instead of receiving your money back.
If refunded through PayPal, Luna Baby Products will refund the entire amount less shipping and it will be up to you to pay the PayPal transaction fee.
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