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Earth MamaCustomer Service Store Policies
Luna Baby Products Shipping Policy:
Luna Baby Products Return Policy: · You may return new, unopened items fulfilled by Luna Baby Products within 7 days of delivery for a full refund, however not the cost of the original shipping costs · Items should be returned in their original packaging. We'll also pay the return shipping costs if the return is a result of our error. · Refund Policy Refunds are processed within approximately three (3) business days of our receipt of your merchandise. · Your refund will be credited back to the same card used to make the original purchase on the site · Merchandise must be returned to Luna Baby Products before any refund is given. · Luna Baby Products will not "trade" merchandise you will have to take a money back refund, unless you contact us and make arrangements to pay additional shipping costs. · If refunded through PayPal, Luna Baby Products will refund the entire amount less shipping and it will be up to you to pay the PayPal transaction fee. · Merchandise must be returned to Luna Baby Products before any refund is given. · After receiving merchandise Luna Baby Products will contact the Buyer and immediately issue refund. |
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